Key Takeaways
- NADRA has launched a special doorstep service for elderly and disabled citizens.
- The facility is currently available in several cities including Islamabad, Rawalpindi, Lahore, Karachi, and Hyderabad.
- Citizens can book an appointment by calling the helpline at 051-111-786-100 or using mobile short code 1777.
The National Database and Registration Authority (NADRA) has introduced a new service aimed at making it easier for elderly and disabled citizens to obtain identity card renewal and modification services. This initiative, which was announced through an official statement by NADRA, seeks to address the challenges faced by those who find it difficult to visit NADRA centres.
Under this scheme, individuals can now book an appointment and request a NADRA biker to visit their home for necessary identity card-related services. The service is currently operational in Islamabad, Rawalpindi, Taxila, Wah Cantt, Lahore, Karachi, and Hyderabad. This expansion covers major urban centers across Pakistan, ensuring that more citizens can benefit from the new facility.
To facilitate this process, NADRA has provided two convenient methods for booking appointments: calling the helpline at 051-111-786-100 or using the mobile short code 1777. These options are designed to make it as easy as possible for citizens to access the service without having to travel to a NADRA centre.
The introduction of this home service is part of NADRA's ongoing efforts to improve accessibility and convenience for all citizens, particularly those who face mobility challenges or other barriers that prevent them from visiting official offices. By offering these services at their doorstep, NADRA hopes to enhance the overall experience and satisfaction of its users.
While the service is currently available in select cities, there are plans to expand it further. NADRA officials have stated that they will continue to assess demand and consider adding more locations based on feedback from citizens and local communities.
