Key Takeaways
- 88% of respondents reported helping elderly relatives with technology.
- 52% assist with app installation, 50% with social media support.
- Only 27% help with security software, despite growing concerns.
A survey by Kaspersky, a leading cybersecurity company, has revealed that young Pakistanis are playing a crucial role in assisting elderly family members and friends with navigating the digital world. The survey, conducted in the Middle East, Turkiye, and Africa (META) region, highlighted the significant support provided by younger generations.
According to the findings, 88% of respondents had experience helping elderly relatives or friends with information technology on their devices. Among these, 50% provide regular support, while 38% assist occasionally upon request. The most common type of assistance is installing applications, with 52% of respondents reporting that they help older people download and set up apps.
Support with social media accounts follows closely, with 50% of respondents helping with social media management. This indicates the increasing importance of digital communication tools for seniors. The survey also found that many older users require help with more sensitive digital activities, such as online transactions and banking software. Around 43% of respondents assist elderly relatives with online transactions, while 41% help configure privacy settings and 40% support the use of e-government services.
Despite growing cybersecurity concerns targeting older internet users, only 27% of respondents said they help elderly relatives install security software. This may indicate that cybersecurity protection is either underestimated, perceived as too complex, or not considered a priority during device setup, the survey suggested.
The results of the survey were released in Pakistan by Kaspersky on Saturday, highlighting the critical role young people are playing in bridging the digital divide among the elderly. The findings underscore the need for greater awareness and education on digital safety and security among older generations.
While the survey provides valuable insights, it also points to the challenges faced by older internet users in a rapidly digitalizing world. The assistance provided by younger family members and friends is essential in ensuring that the elderly can safely and confidently use digital tools.
The survey's findings are particularly relevant in Pakistan, where the population is increasingly becoming more connected. As the country continues to embrace digital technologies, the support provided by younger generations will be crucial in ensuring that the elderly can fully participate in the digital realm.
Kaspersky’s survey highlights the importance of digital literacy and the role of younger generations in supporting their elders. The findings suggest that while there is a need for more comprehensive cybersecurity measures, the support provided by younger family members is already making a significant difference.
