Key Takeaways
- Pilgrims can now reserve their preferred Haj year with a 10% deposit.
- The government plans to sign long-term contracts for Haj services to reduce costs.
- All stages of the Haj process will be fully digitalized under the new policy.
Federal Minister for Religious Affairs Sardar Muhammad Yousuf announced Pakistan’s first four-year Haj Policy for 2027-2030, allowing pilgrims to choose their preferred year of pilgrimage. This marks a significant shift in Haj arrangements, providing greater flexibility and transparency.
Under the new policy, pilgrims can deposit approximately 10% of total Haj expenses to secure their preferred year through a digital waiting list system. Selection will be conducted on a first-come, first-served basis, ensuring fairness and accountability.
The government aims to improve logistical facilities and reduce costs by signing three- to four-year contracts for accommodation, transport, catering, air travel, and cargo services with private firms. These contracts are expected to enhance the quality of Haj packages while keeping expenses under control.
All stages of the Haj process—from registration to grievance redressal—will be fully digitalized, ensuring financial transparency and security. Pilgrims will make all payments through government-designated banking channels, and a modern complaint management system will address any issues promptly.
The quota distribution between the government and private Haj schemes will remain at 60% and 40%, respectively, until further cabinet revisions. The minister stated that the government will gradually transition into a regulatory role, increasing private sector involvement in Haj operations.
To improve services, an independent third party will review both public and private Haj arrangements impartially. Private Haj companies must register and monitor their performance through the Private Haj Management Portal. Any remaining funds from Haj dues collected after operations conclude will be refunded to pilgrims.
The new policy aligns with Saudi Vision 2030 and international standards, ensuring transparency, digital governance, accountability, and improved services for pilgrims. Training programs will expand to cover Haj rituals, mobile applications, health, emergency management, and Saudi laws.
