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◕ SundialUpdated 6 days ago
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Technology

Apple confirms issue with iPhone Duo inner display

Apple acknowledges a problem with the inner display of some iPhone Duos, advising users to contact AppleCare for a replacement.

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Apple confirms issue with iPhone Duo inner display
An iPhone Duo with its dual screens, highlighting the unique design that has faced recent technical issues.

Key Takeaways

  • Apple acknowledges a problem with the inner display of some iPhone Duos.
  • Users report seeing a bright line running from the center to the right side.
  • Apple advises affected users to contact AppleCare for a replacement.

Apple has acknowledged an issue with the inner display of a small number of iPhone Duos, according to reports from Bloomberg and 9to5Mac. Users have been experiencing a bright line running from the center to the right side of the inner screen.

In a statement, Apple's Alex Kirschner informed The Verge that the company is aware of 'an issue impacting the inner display' on a 'small number of iPhone Duo units.'

Apple has advised users who are experiencing this issue to contact AppleCare for a replacement device.

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The iPhone Duo, a dual-screen device, has received positive feedback from early users, with developers rapidly updating their apps to take advantage of its unique features.

While the issue is described as impacting a 'small number of units,' Apple has not provided any specific numbers or percentages of affected devices.

The problem has been reported by users who have noticed a bright line running from the center to the right side of the inner screen, often described as a 'crack' or 'line.'

Apple has not yet provided a timeline for when a fix might be available or any details on the nature of the issue.

The company has not commented on the cause of the issue or whether it is related to the device's hinge or other components.