Key Takeaways
- Interior Minister Mohsin Naqvi visited the CDA Facilitation Centre in Islamabad.
- Citizens complained about delays and long queues during the visit.
- Reforms are expected to improve service delivery at the centre.
Interior Minister Mohsin Naqvi conducted a surprise visit to the CDA Facilitation Centre in Islamabad on Monday, where he met citizens and heard their concerns about service delivery issues.
During the visit, citizens highlighted delays and long queues as major problems, expressing their dissatisfaction with the current service levels.
In response to these complaints, the Interior Minister has ordered reforms aimed at improving the efficiency and effectiveness of the CDA Facilitation Centre.
The visit was unexpected, as it was not announced in advance, allowing the minister to gain firsthand insights into the challenges faced by the public.
The CDA Facilitation Centre serves as a one-stop shop for various administrative and regulatory processes related to construction and development in Islamabad.
Minister Naqvi assured the citizens that the reforms will be implemented promptly to address the issues and enhance the overall service delivery.
The reforms are expected to streamline the processes, reduce waiting times, and ensure that citizens receive timely and efficient services.
The minister also emphasized the importance of transparency and accountability in the functioning of the CDA Facilitation Centre, promising regular updates on the progress of the reforms.
