Key Takeaways
- Apple’s revamped Screen Time parental controls require all family devices to be updated.
- Users face confusion and frustration due to the update process.
- Apple acknowledges delays but says they are working to resolve them.
Apple’s latest update to its Screen Time parental controls has left many users frustrated, particularly those who need to update multiple devices.
To use the new features, every device in a family group must be on the relevant version, which in this case is iOS 27. This requirement has caused significant inconvenience for users.
The issue is compounded by the fact that some users, like Jennifer Pattison Tuohy, have encountered difficulties even when trying to update just one device, in this case, a MacBook.
Tuohy, who has been using Apple’s parental control features for years, expressed her frustration, stating, “Technically, this is because my 18-year-old son hasn’t got round to updating his MacBook.”
However, the problem extends beyond just the son’s device. The update process has been described as confusing and frustrating, with users having to dig through drawers for old devices to ensure compatibility.
Apple spokesperson Katie Lowry acknowledged the delays, stating, “We’re working to resolve delays some families are seeing.”
Despite the challenges, Apple continues to push for the update, emphasizing the importance of keeping all devices up to date for the best experience with Screen Time.
For many users, the process has become a tedious task, with some even considering the inconvenience as a barrier to using the new features.
The situation highlights the complexities involved in rolling out new features across multiple devices, especially when it comes to parental controls.
We’re working to resolve delays some families are seeing.
Katie Lowry, Apple spokesperson
