Key Takeaways
- Citizens can now book appointments for Police Khidmat Markaz and Driving License services online.
- The system is accessible via IslamabadPolice.gov.pk, offering a convenient alternative to in-person visits.
- Dedicated appointment counters have been set up at facilitation centers to serve those arriving on time.
Islamabad Police has launched an Online Appointment System, allowing citizens to book appointments for Police Khidmat Markaz (PKM) and Driving License services through its official website. The initiative aims to streamline the process by enabling people to schedule their visits from home.
To use the system, individuals can visit islamabadpolice.gov.pk, select the required service—either PKM or Driving License—and choose a suitable date and time that suits them best. This feature ensures that citizens do not have to wait in long queues at facilitation centers for available slots.

According to Islamabad Police, dedicated appointment counters have been established at all facilitation centers. These counters are designed to serve those who arrive on their scheduled times, ensuring a more organized and efficient service delivery process. The system is intended to reduce the need for citizens to visit multiple centers in search of an open slot.
The introduction of this online platform is part of Islamabad Police's broader efforts to enhance citizen services and improve overall efficiency. By providing a user-friendly interface, the police hope to minimize inconvenience and save time for both officers and citizens alike.
Citizens who have already tried the system report that it has significantly reduced their wait times and made the process more convenient. One resident, speaking on condition of anonymity, said: 'It’s much easier now. I can book my appointment from home without having to worry about standing in long queues.'
The online system is expected to benefit a wide range of citizens, including those who work during regular business hours and cannot visit the centers at their convenience. It also caters to individuals who may find it challenging to travel to facilitation centers due to various reasons.
Islamabad Police has emphasized that this initiative is part of its ongoing commitment to modernize services and improve public satisfaction. The system will be monitored closely, with plans for further enhancements based on user feedback.





