Key Takeaways
- National Cyber Crime Investigation Agency Director General Syed Ali Nasir Rizvi visited the Multan Circle.
- He emphasized the importance of maintaining discipline and dealing with complainants politely.
- Rizvi ordered the full digitization of records to improve office operations.
National Cyber Crime Investigation Agency (NCCIA) Director General Syed Ali Nasir Rizvi has ordered the digitization of records at the agency’s Multan Circle, aiming to enhance operational efficiency.
During a visit to the office, Rizvi inspected various sections including the front desk, reporting center, investigation wing, and record room. He also reviewed seating arrangements for complainants and the maintenance of case records.
The NCCIA spokesperson stated that Rizvi met staff members individually, heard their concerns, and directed immediate resolution of their issues. He highlighted the need for full digitization of records to streamline processes.
Rizvi instructed officials to maintain discipline in the office and to deal with complainants politely, providing prompt guidance on their complaints and cases. He emphasized the importance of a courteous and efficient service to the public.
The director general’s visit underscores the agency’s commitment to modernizing its operations and ensuring better service delivery to the public. The digitization of records is expected to reduce paperwork and improve the speed of case handling.
The NCCIA spokesperson further noted that Rizvi’s directives aim to create a more organized and transparent work environment, fostering a sense of responsibility among the staff.
By implementing these measures, the NCCIA hopes to enhance its operational capabilities and better serve the community in combating cybercrime.
