Key Takeaways
- Zong has deployed its exclusive 5G-ready Indoor Building Solution (IBS) at Islamabad International Airport.
- The initiative includes a Customer Facilitation Desk for seamless service delivery to travelers.
- This marks a significant step in advancing Pakistan’s digital infrastructure and travel experiences.
Zong, Pakistan's leading technology services provider, has officially commenced the deployment of its 5G-ready Indoor Building Solution (IBS) at Islamabad International Airport. This move positions Zong as the sole telecom operator to offer such advanced connectivity within the airport premises.
The initiative also includes the establishment of a Customer Facilitation Desk, designed to provide travelers with instant SIM activation, data services, and dedicated on-ground support. The deployment is part of Zong's broader strategy to build intelligent digital infrastructure across Pakistan’s major transit hubs.
Speaking at the inauguration ceremony, Mr. Mao Weiliang, Chief Technical Officer of Zong, emphasized that connectivity is now integral to intelligent travel and economic growth. He stated: 'Through our collaboration with our partners, we are building a future-ready 5G digital ecosystem at Islamabad International Airport, enhancing today’s passenger experience while preparing Pakistan for the next era of smart aviation.'
Mr. Faheem Durrani, Executive Director Sales & Distribution at Zong, added: 'At Zong, every customer touchpoint is an opportunity to deliver a better digital experience. By bringing our Customer Facilitation Desk together with 5G-ready infrastructure at Islamabad International Airport, we are making it easier for travelers to stay connected while strengthening our commitment to seamless service delivery.'
Mr. Aftab Gillani, Airport Manager of Islamabad International Airport, highlighted the importance of reliable connectivity and passenger convenience. He said: 'Today’s travellers expect airports to provide seamless digital experiences alongside world-class physical infrastructure. The deployment of Zong’s 5G-ready Indoor Building Solution and Customer Facilitation Desk is strengthening our ability to deliver reliable connectivity, enhance passenger convenience, supporting the evolving needs of modern aviation.'
The initiative forms part of Zong's long-term strategy to build intelligent digital infrastructure across Pakistan’s major transit hubs. By combining trusted 5G connectivity with AI enablement, diversified products and services, and a focus on delivering the ultimate customer experience, Zong aims to accelerate the Digital Pakistan agenda.
This partnership reflects the enduring technology collaboration between China and Pakistan, as both parties aim to deliver ultimate technological experiences to the people of Pakistan. As full-scale 5G services are rolled out at Islamabad International Airport, Zong remains committed to accelerating Pakistan’s digital transformation through innovation, collaboration, and trusted technology.
Connectivity is no longer just about communication, it is the backbone of intelligent travel, digital services and economic growth.
Mr. Mao Weiliang, Chief Technical Officer, Zong
At Zong, every customer touchpoint is an opportunity to deliver a better digital experience.
Mr. Faheem Durrani, Executive Director Sales & Distribution, Zong
Today’s travellers expect airports to provide seamless digital experiences alongside world-class physical infrastructure.
Mr. Aftab Gillani, Airport Manager, Islamabad International Airport
